Wendy's fans slam the chain for 'betraying' them by 'discontinuing' a customer favorite

WENDY'S fans have slammed the chain for "betraying" them by discontinuing a customer favorite. The fast-food joint has decided to discontinue its famous grilled chicken sandwich. 3 3 The news was not taken well by many chicken enthusiasts.

WENDY'S fans have slammed the chain for "betraying" them by discontinuing a customer favorite.

The fast-food joint has decided to discontinue its famous grilled chicken sandwich.

The news was not taken well by many chicken enthusiasts.

Lauren Ray headed to Twitter to share a picture of herself frowning outside of a Wendy's window.

"Today I learned Wendy’s discontinued their grilled chicken sandwich… why did you betray me like this?" she wrote in the caption.

It is not clear at which location the young woman had attempted to order her meal.

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While the simple sandwich will no longer be offered, the restaurant still has the grilled chicken variants of its Pretzel Pub and Asiago Ranch Club.

A report from The Street suggested that a leaked memo from the Ohio-based company indicates that the sandwich is not gone for good, but simply getting a makeover.

Wendy's will be adding a brand-new grilled chicken wrap to replace the sandwich.

Supposedly, the new item will roll out on March 28, when the chain replaces their previous grilled chicken patties with "new fully cooked, pre-diced grilled chicken pieces."

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That new chicken will be used in the new Grilled Chicken Ranch Wrap and in a Grilled Chicken Cobb Salad.

"The Grilled Chicken Ranch Wrap will offer all-white meat grilled chicken, shredded cheddar cheese, shredded lettuce, and ranch sauce wrapped in a warm flour tortilla," according to Fast Food Post.

The change suggests that Wendy's is looking to test out different items and price points for their customers.

Todd Penegor, the company's CEO said that cost and health are both important factors to consider in a a call discussing the chain's preliminary fourth-quarter earnings.

"We're looking at the health of the consumer. I mean we continue to see a consumer that's a little more strapped," he said.

Nonetheless, the fast-food industry leader seemed optimistic about the future of Wendy's.

"We're in the right segment of the restaurant business," he added.

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